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All Optus customers can do is hope

If unauthorised API access was indeed the source of the Optus data breach, it’s wrong to even call its data breach a “hack”. It was an epic blunder of monumental proportions.

  • John Davidson

‘Last thing I need’: Optus customer scrambles to protect himself

“It’s pretty concerning,” says David McShane, who has been an Optus customer for five years.

  • Lucas Baird

This Month

Optus CEO gets on the front foot in a no-win situation

Kelly Bayer Rosmarin fronted a media pack that was keen for details on a hugely damaging cyberattack, even though she openly did not have all the answers.

  • Paul Smith

Optus hack risks data of 9.8m customers, IP addresses point to Europe

Kelly Bayer Rosmarin says she feels “terrible” that the personal information of millions of Optus customers stretching back to 2017 has been compromised.

  • Lucas Baird, Max Mason and Tom McIlroy

Passports, home addresses at risk as hackers attack Optus

Optus has suffered a massive cyberattack that may have compromised the names, addresses, phone numbers and ID documents of its millions of customers.

  • Lucas Baird

Aussie chief stands firm as ‘sugar hit’ sell-off halves share value

Aussie Broadband was trading at $5.95 in late April, but it now languishes around $2.35. Still, CEO Phillip Britt is confident in the company’s fundamentals.

  • Lucas Baird

NBN Co taps debt markets for first time since pricing reset

It gives bond investors their first chance to gauge if NBN Co is still a good bet, but analysts say the developments are “credit positive”.

  • Lucas Baird

The strange death of the company phone number

As anger rises over clueless customer service, there has never been a better time to offer a human, instead of an online form.

  • Pilita Clark

Telstra InfraCo scheme book puts deals on bankers’ radars

Perhaps the biggest scheme meeting in the works has nothing to do with a takeover, just yet anyway. 

  • Anthony Macdonald, Sarah Thompson and Kanika Sood

AusSuper’s ATN closes in on Brookfield’s ENE.HUB

AustralianSuper’s thirst for telecommunications infrastructure has it back at the negotiating table stitching up another M&A deal. 

  • Anthony Macdonald, Sarah Thompson and Kanika Sood

Origin Energy dials into Vocus’ retail arm, secret auction underway

Electricity and gas company Origin Energy is mulling the acquisition of Vocus Group’s retail telecommunications business, which would instantly make it Australia’s fourth-largest internet service provider. 

  • Anthony Macdonald, Sarah Thompson and Kanika Sood


Telstra to tear out Digicel’s Huawei equipment in ‘next refresh’

Oliver Camplin-Warner, Telstra International chief executive, said the Papau New Guinea-based telco would remove equipment from the Chinese state-owned infrastructure company due to national security concerns.

  • Lucas Baird
  • Sponsored
  • Industry Insight
  • TPG

Network sharing will bring choice and competition to the bush

Network sharing is fast becoming the policy solution of choice to the challenge of connecting Australia’s vast regions.


by TPG Telecom

Telcos need more from NBN to reset fixed-line margins

The wholesale pricing model of the NBN has squeezed home internet margins for nearly a decade but could that all be about to change?

  • Lucas Baird

Penn exits Telstra on his terms

After seven tumultuous years, Andy Penn is delivering a higher dividend and optimism about Telstra’s ability to deliver improved results and service as he hands over to Vicki Brady.

  • Jennifer Hewett

The brave call Andy Penn got right at Telstra

Andy Penn helped rebuild the trust between Telstra and the market; the company’s shares are up more than 50 per cent since he announced the T22 strategy in 2018.

  • James Thomson

ACCC orders Telstra to shut down sites blocking Optus 5G rollout

Telstra has accepted an enforceable undertaking to deregister the sites months after Optus complained they had hindered a $1.5 billion investment.

  • Lucas Baird

Telstra backs ‘profound’ NBN reset

In one of his last interviews before retiring as Telstra’s CEO, Andy Penn, has welcomed the sea change in the regulation of the government-owned wholesale broadband provider, NBN Co.

  • Tony Boyd

NBN at risk of being a ‘white elephant’ unless speed is the focus

Telecommunications experts have called on the company to abandon its old regime under the previous government, as more Australians demand faster internet speeds.

  • John Davidson


NBN reset won’t reduce bills but speed might improve

Keeping the NBN in public hands is unlikely to make broadband cheaper but a reset could clear the way for investing in speedier internet services.

  • Jessica Sier